Aviva has launched its new online car insurance brand

Announced as part of its H1 2011 results, the new distribution channel forms part of Aviva's strategy to continue to grow its UK general insurance business.

The new service will be available shortly on Gocompare.com and is already online at www.quotemehappy.com - with further price comparison sites planned for later this year.

The new service offers fully comprehensive insurance only and is aimed at lower risk motorists who are aged between 21 and 75; have had no more than one at-fault claim in the past four years and own a car that is no more than 13 years old and is worth less than £40,000.

Happy to serve themselves
Steve Treloar, Aviva's retail director, said: "Quote me happy is an online-only insurance brand, specifically designed for internet shoppers - offering fully-comprehensive insurance for lower risk drivers.

"Customers will be able to get quotes, buy insurance, print documents and manage their policies online.

"This new service builds on the success of our existing motor insurance business. It is deliberately distinct from the Aviva brand - which already gives customers the choice of dealing with us directly online, by phone or through an intermediary or other corporate partner. Quote me happy is designed for people who want a good quality product, but are happy to serve themselves."

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Admiral's share price falls despite posting record profits

MOTOR insurance group Admiral has seen its share price tumble, despite posting record half year results which saw revenues coming in at more than £1bn.

The Cardiff-headquartered FTSE 100 business, which employs 4,330 across South Wales and is actively recruiting, saw turnover rise 53% to £1.1bn on the first half of 2010.

Its board also announced a record interim dividend payment of 39.1p per share.

Boosted by a rise in premiums across the sector – although they are now flattening – it also posted record half year pre-tax profits of £160.6m, up 27% on the first six months of 2010

However, a worsening in its combined ratio – a key indicator in the car insurance sector of profitability – impacted on its share price, which closed down on the day 11.83% at 1353p, marking the worst performance on the FTSE 100

On the half year performance, chief executive Henry Engelhardt said: “Over £1bn turnover in six months! It wasn’t so long ago that we were pleased to report over £1bn turnover for a full year. This is an incredible achievement and is credit to the hard work of everyone at Admiral.

“In the UK the momentum of vehicle growth and price rises from 2010 and Q1 2011 carried us through the first half of 2011, although injury claims and their related costs continue to rise in the UK market, something to which we are not immune. As one of the lowest cost providers we are well placed for a future which is shaping up to be the survival of the fittest.”

Outside of the UK, where it has operations in the US, France, Italy and Spain, he said Admiral was continuing the tough job of building sustainable, profitable and growing businesses from scratch, including in France, where it only launched last year.

Having recently added Illinois to Maryland and Virginia, Admiral is currently looking to add another state in US in which to sell car insurance.

Mr Engelhardt said: “On a daily basis the new customers we get from outside the UK are now over 15% of the UK’s new business. Meanwhile consumer preference for price comparison shopping in our European markets is growing”.

Its overseas operations reported losses of £3.1m, which was down on the first half of 2010 when they came in at £4.1m. The combined ratio of its overseas operations was 157%, compared to 183% a year earlier. Anything below 100 denotes profitability – and above, losses.

For the UK, Admiral’s combined ratio was higher than in 2010 (82.99%) at 90.4%.

As a proportion of premiums, claims jumped from 67.8% to 77.5%.

Its diminished combined ratio position was impacted by an increase in insurance claims from previous years, which reduced its ability to release reserves – which only totalled £4m, compared to £17.5m a year earlier.

Despite the less favourable ratio level its UK car insurance, profits rose 28% from £135.5m to £168.2m.

Mr Engeldhart said: “All in all we’re pleased with the numbers for the first half of 2011. As a result, every member of staff will receive £1,500 of free shares in the group, worth over £8m in total.”

He said that the company’s philosophy was not to sit on cash and to return profits to shareholders.

He added: “We feel that if you keep money in a company then management teams tend to waste it. We would rather our shareholders ‘wasted it’ than us.”

Mr Engelhardt said that staff had “done a great job “in sustaining strong growth. He added: “They have again stepped up. It sounds easy, but it is a challenge all the time.”

He said that premium increases were felt in the first quarter but the market was now flattening out.”

Admiral’s price comparison subsidiary, Confused.com, saw profits down marginally on 2010 from £8.8m to £8.2m. However, its revenue of £40m was the highest in any half-year period.

On the impact of its new advertising campaign he said: “It is good but not great. It has steadied the ship and has gained some share back over the last six months. However, it is a rough industry. All the big four, Moneysupermarket, Confused, Compare the Market and Go Compare, make pretty good money, but less than a year ago.”

The big four will face competition from a new entrant into the market next year.

French financial giant Covéa’s, whose UK group of companies includes Swinton, MMA Insurance and recently acquired Provident, is assigning a £30m marketing budget for its new price comparison business – which has yet to be given a name. Based in Llantrisant, it is being headed by the former head of Confused, Debra Williams.

Mr Engelhardt said: “It is an interesting new dynamic in the market. It will be very interesting to see if they make a go of it, waste £30m, or change the economics of one company rival.”

Brokers Numis Securities upgraded Admiral’s shares to buy, while Nomura reiterated its buy recommendation.

Kevin Ryan, an analyst in Investec, said the UK insurance underwriting result was worse than forecast and the rising claims were evidence that Admiral’s ability to significantly outperform the market was diminishing.

Nick Johnson at Numis added it was the first time Admiral had highlighted claims-cost inflation as an issue.

He added: “Given that future profit commission earnings are linked to recent underwriting margins, the comments are bound to reduce earnings’ confidence.”

Admiral’s chairman Alastair Lyons said: “This August marks the 20 year anniversary of our chief executive and chief operating officer (David Stevens) working together.

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UK bank insurance mis-selling complaints jump in H1

LONDON, Aug 24 (Reuters) - Complaints against controversial loan insurance by customers at two
of Britain's top banks rose by 25-30 percent in the first half of this year from the previous six months and may rise further in the current period.

Barclays on Wednesday said there had been a 25 percent rise in complaints about payment protection insurance (PPI) policies. Lloyds Banking Group, the biggest PPI provider, has said complaints rose 30 percent.

Banks face a bill of over 6 billion pounds ($9.8 billion) to compensate customers who were wrongly sold the controversial loan insurance, after the industry lost a legal fight in April.

Analysts are now watching the pace of complaints to assess the final scale of compensation. There are about 12 million outstanding PPI policies. Often the policies were sold to people who would never be able to claim on them.

Lloyds has made a shock 3.2 billion pound provision for compensation, Barclays and Royal Bank of Scotland each took near 1 billion pound provisions and HSBC set aside $509 million.

Overseas banks Santander took a 538 million pound ($887 million) hit and Bank of America has taken a $592 million reserve.

Barclays said it received 73,692 complaints in the first six months of this year about insurance and protection -- mostly about PPI -- up from 59,003 in the previous six months and up 93 percent from the first half of 2010.

It said it expected PPI complaints to rise in the second half of this year.

Lloyds said earlier this month it received 202,384 complaints about general insurance and protection in the first half, up from 156,014 in the previous half-year and more than double the year earlier level.

Banks have to issue complaints data by the end of August.

Barclays said its overall complaints fell by 9 percent in the first half from the previous six months to 251,563. Lloyds said its complaints were down 6 percent to 349,984.

($1 = 0.610 British Pounds)

($1 = 0.695 Euros)

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Prudential Financial approved for China Life Insurance

(Reuters) - U.S. financial group Prudential Financial (PRU.N) has received regulatory approval to set up a life insurance venture in China with a unit of Chinese conglomerate Fosun Group, accessing the country's 1 trillion yuan ($156 billion) life insurance market.

Prudential Financial and Shanghai Fosun Industrial Technology Development Co would set up the venture within the next 12 months, with Prudential's stake capped at 50 percent, in line with regulations, the China Insurance Regulatory Commission (CSRC) said in a statement on its website.

So far, 28 foreign companies, including HSBC Holdings Plc (HSBA.L)(0005.HK), Axa SA (AXAF.PA) and Allianz (ALVG.DE) have entered China's fast-growing, but competitive life insurance market, which is currently dominated by domestic giants China Life (2628.HK)(601628.SS) and Ping An (2318.HK)(601318.SS).

The venture marks the second cooperation between Prudential Financial and Fosun within less than a year, and is the latest move by Fosun to expand into the financial industry.

Prudential Financial announced in January that it would invest $500 million in a private equity fund to be managed by Fosun, representing the biggest third-party investment by the U.S. insurer in its 135-year history.

Fosun, whose businesses range from pharmaceutical to retail and media, has also formed a private equity venture with U.S. buyout firm the Carlyle Group, as it steps up expansion into the financial industry.

($1 = 6.397 Chinese Yuan)

(Reporting by Samuel Shen and Jacqueline Wong)

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HACKERS BREAK IN CITIGROUP INC.

HONG KONG (AP) — Hackers stole account  details of much more than 360,000 of Citigroup Inc.’s U.S. credit card customers in a current data breach, the bank mentioned Wednesday, virtually double the number at first believed.

…..item 1)…..Yahoo! News beta….Citigroup says 360,000 affected by hackers

By KELVIN CHAN – AP Organization Writer | AP – 1 hr 45 mins ago……Thursday June 16, 2011

beta.news.yahoo.com/citigroup-says-360-000-impacted-hacke…

HONG KONG (AP) — Hackers stole account info of more than 360,000 of Citigroup Inc.’s U.S. credit card buyers in a current data breach, the bank mentioned Wednesday, virtually double the range at first believed.

Citi stated final week that about 1 % of its credit card buyers had account data hacked online but did not say exactly how many. The actual quantity of customers impacted was believed to be about 200,000, based on Citi’s 2010 annual report, which mentioned the company had roughly 21 million North American credit card consumers.

But the true quantity was in fact 360,083, the bank said in a statement posted on its web site late Wednesday.

The bank stated it found on Might ten that hackers utilised its Account Online method to access the information for North America Citi-branded credit cards issued in the U.S.

The bank said final week that hackers accessed client names, account numbers and speak to information, such as e-mail addresses.

But they weren’t capable to get their hands on social security numbers, dates of birth, card expiration dates or card security codes, details that can be useful in identity theft.

Internal fraud alerts and enhanced monitoring were positioned on all accounts deemed at threat as soon as the breach was found, Citi mentioned.

Letters have been sent commencing June three to men and women impacted, and 217,657 customers have also been sent new cards, Citi stated. Replacement cards had been not sent to the other individuals because the accounts were closed or they had currently been sent new cards for other good reasons.

Citi mentioned it has notified police and government officials.

&quotFor the security of our buyers, and due to the fact of the ongoing law enforcement investigation, we can not disclose further details relating to how the data breach occurred,&quot it said.

Citi reassured consumers that they weren’t liable for any unauthorized use of their cards and urged them to evaluation account statements to report any suspicious transactions.

It’s the most current in a series of substantial-profile data attacks against big organizations and institutions. The International Monetary Fund stated Sunday that it was investigating an attack on its laptop or computer technique.
Google Inc. said earlier this month that Gmail accounts of numerous hundred individuals had been breached. In April, Sony Corp.’s Playstation Network was the victim of a enormous safety breach that impacted more than 100 million on the web accounts.

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No guesswork, get the facts on retirement planning

IF YOU are over 30, you may recall a time when a regular loaf of bread cost less than $3; when thousands of dollars could buy property; and 'billion' was an abstract monetary concept for most people.

To say then that money in 2011 isn't what it used to be, is to state the obvious. The economists among us will quickly point to the factors at play, beginning with inflation and its degenerative effect on the cash you have in hand, or in the bank. Simply defined, inflation is a rise in the general level of prices of goods and services over a period of time. Housewives understand its power to increase the food bill and, by extension, shrink their purchasing power. Nowadays, financial planners develop formulae to estimate the impact inflation will have on your money in 15 or 30 years' time, a most useful tool for effective retirement planning.

The ability to calculate how much it will cost to maintain a certain lifestyle in the future, is also an essential part of planning for retirement, says Sydney McLennon, assistant vice-president for private clients and portfolio management at Capital & Credit Merchant Bank.

"Every effective retirement plan begins with an estimation of how much you will need to cover your expenses once you stop collecting that monthly pay cheque. From what you tell us, we can determine what you want your lifestyle to be and how much it will cost."

The banking executive said the process involves a formula that takes into account what your interests and needs are likely to be once you turn 65, making allocations for an increase in areas such as health care, where the need is often greater after retirement. "We factor in inflation, your change in needs and lifestyle and create a dollar figure, say $80,000 monthly. We now bring back that money to today's reality and work out what it will cost you on a monthly basis to attain that $80,000 per month in the future," McLennon explains.

The calculation may sound complicated, but the success of your retirement plan and the size of your nest egg depend on some basic things, not least of which are the tools you use to grow your retirement fund, and how well the money is managed.

For many employees, there are pension schemes to which they can contribute, often through salary deduction. But according to McLennon, that pension fund, by itself, is unlikely to provide enough once you leave the world of work.

"Although it's efficient and good, that's just one part of the puzzle. You need to be creating a portfolio where your pension fund is a part of that portfolio," asserts McLennon, pointing to the wisdom of having a diverse mix of products, including real estate, stocks, bonds and even commodities.

For those persons who are not already a part of a registered pension scheme, McLennon recommends an Individual Retirement Account (IRA), considered one of the best instruments to save for retirement.

"The Capital & Credit IRA is extremely flexible. You can start at $1,000 and decide when you want your pension contributions made, whether monthly, quarterly or annually, making it in line with your ability to earn so it won't be so burdensome."

IRA holders may set aside no more than 20 per cent of their taxable income, as stipulated by current pensions regulations. Funds kept in an IRA are tax free, which makes it especially attractive. McLennon explains, though, that only those persons who are not already part of a pension scheme can open an IRA.

"Regardless of whether you're already part of a superannuation fund or self employed, we are ready to start that conversation with you."

Don't wait another moment. Get the facts and the advice you need today and begin to plan carefully for your retirement.

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Spain Approves Pension Bill in Bid to Woo Investors

The Spanish government agreed to raise the retirement age in a renewed bid to restore investor confidence after a 20 billion-euro ($27 billion) plan to shore up savings banks failed to tame the nation’s borrowing costs.

Four months after Spanish workers disrupted transport and broadcasts in a general strike aimed partly at the pension plan, the Cabinet approved a bill to increase the retirement age to 67 from 65, Deputy Prime Minister Alfredo Perez Rubalcaba told reporters in Madrid today. The government, unions and employers reached an agreement earlier today after late-night talks on the bill and changes to wage-bargaining.

Spain’s worst economic crisis in six decades and a jobless rate of 20 percent have quickened the pace at which the social- security system is eating into its surplus. Europe’s debt crisis has also added urgency to the overhaul that comes as lenders including La Caixa, the nation’s second-biggest savings bank, reorganize in response to new capital requirements.

“It’s a pass,” Antonio Garcia Pascual, an economist at Barclays Capital in London, said of the pension bill. “It’s not outstanding but it has the three key ingredients.”

Spanish Labor Minister Valeriano Gomez told reporters today that the pension bill doesn’t aim to cut retirement benefits and its objective is to “stabilize” spending. The government will revise the parameters of the pension system every five years after 2027 to reflect changes in life expectancy, according to a statement from his ministry.
Bond Yields

Ten-year Spanish bonds yielded 230 basis points more than comparable German securities today, up from 229 yesterday and 209 on Jan. 24 when Finance Minister Elena Salgado unveiled the savings-bank plan. The plan features a minimum core-capital requirement of 8 percent that rises to as much as 10 percent for lenders without private investors.

Responding to the new rules, La Caixa said late yesterday it will hand its banking business over to its listed investment unit Criteria CaixaCorp SA, and turn that company into a commercial bank. The shares rose 21 percent at 1 p.m. in Madrid.

The government, fighting to slash the euro region’s third- largest budget deficit to 6 percent of gross domestic product this year from around 9 percent in 2010, had pledged to approve the pension bill today. Salgado said talks with unions can continue as the legislation goes through parliament, where the minority government needs support from smaller parties.
Lawmaker Approval

“It’s a law so it has to go through parliament and in that process it will be possible of course to make small changes,” Salgado said in an interview on TVE on Jan. 26.

The bill allows workers who have paid into the social- security system for 38 1/2 years to retire at 65 years with a full pension rather than the new limit of 67 years, Gomez said. Gomez said the government will also increase the number of working years used to calculate pension benefits to 25 years from 15 years, doing so gradually from 2013 to 2023.

“They didn’t change much to get the unions on board, but the starting point could have been more ambitious,” economist Garcia Pascual said. “The transition is a bit too generous, but pension costs will spike years from now” and for the moment they are “below those of Germany and France.”

Spain spent 95.7 billion euros on contributions-based pensions in 2010, almost 10 percent of GDP. Forty percent of this year’s spending will go to social security as the nation grapples with Europe’s highest jobless rate, according to the budget law. The unemployment rate rose to 20.3 percent in the fourth-quarter, the National Statistics Institute said today.
Pension Benefits

Last year, the difference between employed workers’ social- security contributions and contribution-based pension benefits turned negative, according to data from the Labor Ministry, even as the system posted a surplus of 0.2 percent of GDP, helped by interest earned on a 60 billion-euro reserve fund.

That shortfall emerged five years earlier than expected due to job losses and demographic factors, said Javier Diaz-Gimenez, a professor at IESE Business School who has written on pensions. Without changes, the debt needed to fund the pension deficit would amount to 190 percent of GDP by 2050, he estimates.

“Small, gradual changes in the Spanish system do not solve the problem,” he said by phone. “It’ll be disappointing because they won’t announce a fundamental reform.”

Prime Minister Jose Luis Rodriguez Zapatero, who once pledged to keep raising pensions, has made a policy U-turn since the Greek debt crisis prompted a surge in borrowing costs. Voters and traditional union allies have been alienated by cuts to public wages and social benefits, changes to labor rules and measures to support banks. The agreement reached with unions was the first since the Sept. 29 general strike.

The Socialists, facing regional and local elections in May, would win 18 percent of the vote if general elections were held now, with the opposition People’s Party on 49 percent, according to a poll in El Mundo on Jan. 2. Zapatero will announce this fall that he won’t seek re-election in March 2012, La Vanguardia newspaper reported yesterday.

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